Buy global, pay local.

Pay for your Amazon.com purchases at Western Union.

You can now use Kenyan Shillings to pay in cash for millions of Amazon.com products from across the globe at your local Western Union® agent location.

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pbuy global, pay local

Buy global,pay local.

Simply choose PayCode at checkout on Amazon.com and pay for your purchase in cash at your local Western Union agent location. It’s that simple.

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Easy to shop and pay.

1.

Shop tens of millions of products on Amazon.com.

2.

During checkout select “Amazon PayCode” payment option.

3.

Visit a Western Union agent location with your PayCode and a government-issued ID to pay for your purchases in cash.

4.

Amazon ships your order right away, enjoy!

Reliable.

With the reliabilty of one of the world’s largest money transfer networks, there's never been a better time to shop on Amazon.com. Our customers rely on us to process millions of money transfers and bill payment transactions every year. Now you can rely on us for your Amazon.com payments too.

Convenient.

There are many Western Union agent locations conveniently located near you. Find a nearby location using our Agent Locator and visit us to pay for your Amazon.com purchase. Just bring your ID and PayCode and our agent will process your cash payment.

No extra fees.

You don’t need to worry about credit card charges or hidden bank fees. Western Union doesn’t charge you for payment. Plus Amazon PayCode shows you clearly how much Kenyan Shillings are needed to make the purchase.

Find a Western Union agent location to pay for your Amazon.com purchases in cash.

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Frequently asked questions.

What is a QR Code, PayCode or Refund Code?

These codes are issued by Amazon at the time of your check-out. They contain information about the details of your order and help us process a payment or a refund at a Western Union agent location. Please bring these with you when you come to make the payment.

Where can I find my QR Code, PayCode or Refund Code?

You can find the QR Code, PayCode or Refund Code in the confirmation email or Amazon app/website.

When does the QR Code, PayCode or Refund Code expire?

Please refer to your Amazon order confirmation to find out when your QR Code, PayCode or Refund Code expires.

What do I need to have with me when I come to pay in person for an Amazon purchase at a Western Union agent location?

The following is required:
• A government-issued photo ID;
• QR code, PayCode or Refund Code provided by Amazon;
• The right amount of money in cash to pay for the order.

What if I forgot to bring my ID?

We are unable to process your payment or refund without a government-issued ID.

What if my name on the order doesn’t completely match the ID provided for the payment at a Western Union agent location

• Spelling mistakes are acceptable if either the first or last names are recognizably the same;
• Only your first and last name will be checked so make sure that they match your order details.

What if the name on my order doesn’t match my ID?

Please contact Amazon to update your name on the original order.

What if I want someone else to pay for my Amazon order at a Western Union agent location?

The name on the original Amazon order must match the ID of the person paying at a Western Union agent location.

What if my payment at a Western Union agent location has been declined?

If we are unable to process your payment, then you will need to visit Amazon.com website or app and use an alternative payment method.

What if I don’t have enough money with me when I come to pay for my purchase at a Western Union agent location?

We are unable to process the payment without the full amount. To complete the payment, return to the agent location with the right amount shown in your Amazon confirmation.

How long does it take for Amazon to receive the payment via Western Union?

Payment processing time varies. Upon payment at a Western Union location you will receive a payment confirmation email from Amazon. Please check the Amazon app or the website to track the overall status of your order.

How are the local taxes and duties paid?

Local duties and taxes are determined by Amazon and included with the total amount due for the order.

How do I find a nearby Western Union agent location where I can pay for my Amazon order?

Please go to our Agent Locator and choose Pay for Amazon Purchases option to see Western Union agent locations near to you.

If I need to get a refund, do I need to come back to the same Western Union agent location where I originally paid for the order?

You can get a refund for your original PayCode payment at any Western Union agent location accepting Amazon payments. Please go to our Agent Locator and choose Pay for Amazon Purchases option to see the agent locations near you.

Can I receive a refund at a Western Union agent location if I placed my original order using a credit/debit card online?

You can only receive a refund at a Western Union agent location for an order originally paid for at a Western Union agent location. Please contact Amazon if you need a refund for any other means of payment.

Will I get My WU® Rewards points for Amazon purchase payments I make at Western Union agent locations?

Payments made for Amazon purchases do not qualify for My WU® Rewards.

What if I decide to cancel my order after I’ve made a payment at a Western Union agent location?

Please go to the Amazon app or website and follow the instructions about cancelling the order. Once you have a Refund Code, please go to a Western Union agent location for a refund.

Can I cancel my order before it ships?

Please refer to the Amazon app or website for instructions on how to cancel your order.

What if I have a question about my Amazon order?

Please refer to the Amazon app or website for any questions regarding your order.