Customer Care


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Frequently Asked Questions

Contact Details


By Mail
Western Union Financial Services, Inc.
P.O. Box Q1522, QVB Post Office
Sydney NSW
Australia 1230


By Phone
Customer Service for New Zealand customers only:
0800 005 253.

For customers outside New Zealand,
please select your country's website from the top banner and call the local number on that country's Contact Us page.

Corporate Contact Information
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5

By National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service TTY users phone 133 677 then ask for 1800 173 833
Speak and Listen users phone 1300 555 727 then ask for 1800 173 833
Internet relay users connect to the NRS then ask for 1800 173 833