Frequently Asked Questions
We’ll need to verify your identity when you send more than 1000 EUR. It will help us to know you and serve you better by getting your information correct upfront.
You can verify your identity through the following methods:
Western Union Processing Lithuania, UAB
Online and Prepaid Customer Identification Unit
Balcikonio str. 9C
Please make sure your picture, signature, birthdate, and expiry date are clearly visible and your documents are in PDF or JPG format. Remember to send us a copy of your document and not the original.
Verification may take several days. Once it’s complete, we’ll email you.