WESTERN UNION® - MY to IN DIWALI GRABGIFTS DIGITAL PROMOTION (“PROMOTION”) TERMS AND CONDITIONS
Information on how to enter and the prizes form part of these Terms and Conditions. By participating, entrants agree to be bound by these Terms and Conditions.
The promoter of this Promotion is Western Union Financial Services, Inc. Western Union Payments (Malaysia) Sdn Bhd [Level 22.03, The Gardens North Tower,Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia].
Entry is open to all Malaysian residents aged 18 years or above who satisfy the entry requirements outlined in clause 5 below (“Eligible Participants”). Employees (and their immediate families) of the Promoter, Western Union® Agents and Sub-agents, and service providers/marketing agencies associated with this Promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
This Promotion commences on 12:01am (MY Time) on 24 October 2020 and ends on 11:59pm (MY Time) on 30 November 2020 (“Promotion Period”) and is subject to extension by the Promoter. Entries received after 11:59pm (MY Time) on 30 November 2020 (or such later Promotion Period end date) will not be accepted and will be deemed invalid.
All Eligible Participants who, during the Promotion Period, send their first Western Union® Money TransferSM in the amount of at least RM 1000 (principal amount, excluding tranfer fees) by making an online payment via their FPX bank account on westernunion.com or Western Union mobile app from Malaysia to India, and with a Money Transfer Control Number (“qualifying transaction”) during the period will receive a RM15 worth digital voucher from Grab.
Eligible customers may only enter the Promotion once, with only the first entry being counted, subject to the entry requirements outlined in clause 5 above.
The eligible customers will get a RM15 worth digital voucher that can be redeemed using the Grab app.
Eligible customers will be notified via SMS or Email using their details provided in their qualifying transaction. They will receive their eVoucher code within an approximate 30 days of the transaction date. Valid for Grab Car rides only. GrabGifts voucher code terms and conditions of use apply. GrabGifts voucher code is valid until December 31, 2020. Offer valid while stocks last.
The prize(s) are not redeemable for cash, and the eligible customer(s) shall be responsible for any tax arising on redemption. The vouchers are provided by a third party provider, subject to their respective terms and conditions as to product warranty. The third party provider will be responsible for any matters arising from or in connection with the vouchers, services, and/or information they provide in relation to which the Promoter will have no liability whatsoever. Any enquiry or complaint regarding the vouchers, services, and/or information should be directed to such third party provider. The Promoter will not be held liable to the quality and availability of the voucher, services and information provided by the third party provider, and excludes liability in connection with the Promotion once the winner(s) enjoys any benefit relating to the Promotion of the full extent permitted by law. For clarifications regarding the eVouchers, kindly refer here: https://help.grab.com/passenger/en-my/900000171083-GrabGifts
If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties or failures, unauthorised intervention or fraud, vandalism, power failure, natural disasters, acts of God, civil unrest, strikes, infection by computer virus, bugs, tampering, unauthorised intervention, fraud, or any other causes beyond the control of the Promoter, which corrupt or affect the administration, security, fairness or integrity or proper conduct of this Promotion, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any Eligible Participant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate to give effect so far as reasonably possible to the original intent of this Promotion.
Subject to any applicable laws which cannot be excluded, the Promoter and its related bodies corporate and agents associated with this Promotion shall not be liable for any loss, damage or injury suffered or sustained by anyone (including, but not limited to, direct or indirect loss, consequential loss or loss arising from negligence) arising directly or indirectly out of or in connection with this Promotion or any prize provided as part of this Promotion.
For any further clarification and complaints, you can reach out to our customer service center at:
Acceptance of any prize, benefit and/or offer provided by the Promoter will be deemed as consent by the winner(s) to take part in any related publicity and using their name, likeness, image and/or voice for advertising and other promotional purposes without compensation, except as otherwise prohibited by any applicable law.
The Promoter collects personal information (“PI”) in order to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Statement, which can be viewed at online privacy statement. The Privacy Statement also contains information about how Eligible Participants may opt out, access, update or correct their PI, and how Eligible Participants may complain about a breach of their privacy or any other applicable law and how those complaints will be dealt with. The Promoter will not disclose Eligible Participant’s personal information to any entity outside of the country in which it was originally collected. A request to access, update or correct any PI should be directed to the Promoter.
To the extent that there is any inconsistency between these terms and conditions and other marketing materials or collateral produced in relation to this Promotion, these terms and conditions will prevail.