Fraud Awareness

protect yourself with fraud awareness

Protect Yourself from Fraud

Only use Western Union for sending money to friends and family.  Never send money to someone you haven't met in person and confirm emergency situations before sending money.

Knowing what to look for is the key in spotting the warning signs of a scam and then avoiding it.

Remember, do NOT send money to an individual if you are sending:

  • To a grandchild, friend or family member for an emergency situation you have not personally confirmed
  • To claim lottery or prize winnings
  • To someone you met online
  • For an internet purchase
  • For an employment opportunity
  • For a rental property
  • For a credit card or loan fee
  • For a charity donation
  • For a mystery shopping assignment
  • To resolve an immigration matter
  • For anti-virus protection

A money transfer can be paid out to the receiver within a very short time.  After the money is paid, you generally cannot obtain a refund from Western Union, even if the transfer was a result of fraud.

If you believe you are a victim of fraud, contact your local Western Union Agent at 1800 816 332.

Fraud Alert

Fraudulent emails are being sent to consumers in Malaysia stating that the consumer is one of seven email beneficiaries approved to receive money from an on-going UN Humanitarian aid / Poverty Alleviation program. The email requests the consumer to provide their personal information to a fraudulent email address.  Please be alert and to not respond to this email.  Send the original email to spoof@westernunion.com.