Report to Authorities
Awareness and education are the best tools we have in the fight fraud. Reporting fraud can lead to more awareness and better education.
We encourage you to contact your local law enforcement authorities if you believe you were a victim of fraud. You should report your case to your local police department.
Reporting fraud is critical: It helps us educate other consumers and can give authorities information about the latest frauds in the marketplace. Visit The BKA (The Bundeskriminalamt) for more information on the efforts that Germany is making in the fight against financial crime.
We work frequently with police organizations around the world but it’s important to note that our role is not law enforcement and there are inherent dangers in trying to catch criminals, to both our Agents and customers. Because of this, and the fact that receivers can pick up funds anytime, from a broad number of locations, we cooperate with law enforcement agencies to help in the investigation and prosecution of people who take advantage of our services to commit fraud.
Think you've been scammed?
Report it. You can help us and, in the process, help others from getting scammed in the future.
Call our Fraud Hotline at
800 789 124
(Mo-Fr from 8.00 to 17.00 h)
Forward suspicious emails to firstname.lastname@example.org