If you chose to pay with your bank account, you’ll find the payment details on your receipt. Then you simply need to go to your bank’s website, start the bank transfer, and confirm the payment. Your money will be available, once we receive your payment.
John Doe ≠ Jane Doe
European regulations require that the name in your Western Union profile matches the name on your bank account. Otherwise we need to reject your payment. We will therefore be unable to accept payments from company accounts.
You send the money to our bank account in Austria, and we send it to your receiver. Your bank should not charge you any fees for this transfer.
You’ll find a payment reference number (EB-number) on your receipt. If you don’t include it, we can’t process your transaction. No other information should appear in the payment reference field.