Frequently Asked Questions

Send money to a bank account

 

How can I send money to a bank account?

What's a bank code?

What's an IBAN code?

What currencies are available for payouts?

How long will it take my money to get there?

How can I find out if my money has been sent?

What's a BIC code?

 

How can I send money to a bank account?

This service is available sending to certain countries. Money may be paid into the receiver’s bank account in minutes*, on the same day or in up to 5 working days, depending on when and where the money transfer is sent and the location of the receiver’s bank account.

After you send the money, ask your receiver to contact their bank or check their bank statement to verify the money has been paid into his or her bank account. Learn more about sending to a bank account.

* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.

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What's a bank code?

A bank code is a series of numbers used to identify banks around the world. The bank code can be 3-23 digits, depending on the country and the type of code.

A bank code may be known as:

  • BSB
  • SWIFT code
  • BIC (Bank Identification Code)
  • CHIPS (Clearing House Inter-Bank Payment System) — US and Canada only
  • NCC (National Clearing Code)
  • BSC (Bank Sort Code)
  • IFSC (Indian Financial System Code)

For some countries, you also may need an international bank account number (IBAN) in addition to the bank code.

You should obtain the bank code and IBAN (if applicable) from your receiver.

Learn more about sending money to a bank account.

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What's an IBAN code?

An IBAN is used in some countries to identify a customer's bank account. The IBAN is an alphabetical country code followed by 2 digits and then as many as 35 characters for the bank account.

You should obtain the IBAN from your receiver.

Learn more about sending to a bank account.

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What currencies are available for payouts?

Payouts will only be made in the local currency. Senders should ensure their receiver's bank account is a local currency account to avoid potential service delays or additional charges from the receiver's bank may be applicable.

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How long will it take my money to get there?

Money may be paid into the receiver’s bank account in minutes*, on the same day or up to 5 working days, depending on when and where the money transfer is sent and the location of the receiver’s bank account.

Learn more about sending to a bank account.

* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.

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How can I find out if my money has been sent?

You can use the transfer status service to track the status of any money transfer. All you need is the tracking number (MTCN) and the sender's name.

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What's a BIC code?

A BIC is a worldwide code for bank identification. The BIC is the same as the SWIFT code and is either 8 or 11 digits.

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