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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 0808 234 9168
  • Email Customer Care at

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit


All options are mandatory unless labelled optional.

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Contact Us - UK Online Customers

If you have questions and would like to contact us, please use one of the options below.

By Mail Online Transactions Only

Western Union Internet United Kingdom
PO Box 8252
United Kingdom

By Phone

For online transaction inquiries
0808 234 9168 or +32 (0) 2 639 7103 (available 24x7)

For all other customer inquiries or concerns
0800 833 833
 (from within UK only - available 24x7)

Corporate Contact Information

Corporate Headquarters 
12500 E. Belford Ave
Englewood, CO 80112

Media Relations 
12500 E. Belford Ave
Englewood, CO 80112
+1-720-332-1000 ext.5


In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the Bankenschlichtung (