Tips about documents you will need to send money

What documents do I need to transfer money?

When you send money with Western Union, you can choose one of two options. You can either visit a Western Union location ask our agent to help you transfer funds, or do it from the comfort of your own home using the internet. No matter which option you select, there are some documents you will need to have ready.

This may sound complicated, but it's actually very simple. The documents you need to transfer money with Western Union are:


Acceptable identification documents

At Western Union, we normally don’t ask you to provide more than 2 pieces of identification. Just one piece of ID is usually sufficient.

In some cases, depending on the amount being transferred, you need two pieces of identification to meet the conditions imposed by the legislation of the country.

In general, identity documents must be issued by an official authority and contain the photograph, first name, surname, signature, date, and place of birth of the holder. They must be current.


Agent location documents

When you transfer money with the help of our agents, you must complete the "To send money" form, show one identification document, give the agent the transfer amount and pay the sending fee. The agent will process the transaction immediately.

At La Banque Postale, you can send up to 7,600 EUR per person, per day. In the Société Financière de Paiements, the limit is 8,000 EUR per person per day.

Ideally, you must show a national identity card, French or foreign passport, or some form of residence permit. To find out which other documents are accepted, ask at your local post office, your Société Financière de Paiements office, or the customer service offices of La Banque Postale or the Société Financière de Paiements.


Online documents

Our online money transfer service allows you to make quick and convenient transfers from your computer. After you have created your online profile, you can transfer money whenever you want.

You can pay for your online Western Union money transfer with Visa®, Visa Electron®, MasterCard®, Maestro®, or Cartes Bleues® credit cards. If you plan to send money online regularly or want to send certain higher amounts, we will need to verify your identity.

To verify your identity, select "I want to send money regularly" on the review page of your money transfer. You will then receive a message from us. Complete the confirmation form following the instructions in the message. Photocopy or scan the front and back of your photo identification. The photo, signature, date of birth, and expiry date must be visible. We accept passports, national identity cards, and residence permits. You must then send these documents and the signed and dated confirmation form by email to or by post to Western Union, Schubertring 11, 1010 Vienna, Austria. Verification may take several days. We will send you an e-mail after it has been completed.




For more information on how to transfer money easily and reliably with Western Union, visit our FAQ at

If you wish to send money online with right now, just register for free and try our convenient service from the comfort of your home.