Frequently Asked Questions
Online consumer identification process
You can send up to 1.000 EUR within a 12-month period before we need to verify your identity.
After that is finished, your send limit will increase to 5.000 EUR per 3-day period.
The process may take several days. After your identity is verified, you will receive a confirmation email.
If you need to send money before your verification is completed, please visit a Western Union agent location.