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Register to send
money from

Register now

Register your profile in 3 simple steps

Simply follow these steps to send money online:


Create your profile

Make sure the information you provide matches your government-issued ID.

We are legally required to request the following information:

  • Full name
  • Full address
  • Mobile phone number
  • Country and date of birth
  • ID details

Verify your profile

Once registered online, please do the following:

  1. Take a clear photo of your valid ID from both sides (ID information must be clearly readable).
  2. Take a clear selfie of yourself (face) holding your ID (ID information must be clearly readable).
  3. Send both ID photos and the selfie from your registered email to wu.support@equitybank.co.rw .
  4. A representative of Equity Bank Rwanda will check your documents in order to verify your profile.


Send money

You will receive an SMS and email confirmation of your completed profile verification and could send money anytime at westernunion.com .

Why send money with Western Union?

It's quick

It takes just minutes1 for your money transfer to reach an agent location.

It’s convenient

With more than hundreds of thousands of locations around the world, it's easy to find one near your receiver.

It’s reliable

We have over 145 years of experience in money transfers around the world.

It’s free for your receiver

Your receiver doesn’t need to pay any transfer fee to get the money.

Ready to send money?

Get started

How much can you send online?

With Western Union, you can send up to up to 6,650,000 RWF per transfer.

Send up to 6,650,000 RWF per transfer.

Send money now

Millions of international money transfers

Money transfer from UK Money transfer from Russia Money transfer from India Money transfer from America Money transfer from Brazil


We’re in 200+ countries and territories


We’ve been moving money for over 145 years

$80B annually

We make an average 31 transfers per second

We’ve been moving money for over 145 years and have established a network of over half a million agents worldwide. We transfer $80 billion annually, making an average of 31 safe, secure transactions per second.

Ready to register?

Get started

Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you by phone:

+250 788 190 000 or +250 737 360 000

(from Monday to Friday: 08:30 AM - 04:30 PM and Saturday 08:00 AM – 01:00 PM)

or send an email to: wu.support@equitybank.co.rw

Go to FAQs

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.