Western Union International Limited
Effective Date: June 2016
This Online Privacy Statement describes how Western Union collects and uses your personal information (“Information”) that we obtain when you visit and/or use our website from India.
INFORMATION WE COLLECT
Western Union collects Information about you from a variety of sources including but not limited to those listed below. You consent to the collection, transfer and storage of this Information by computers or other transfer or storage devices in countries including but not limited to the United States, whose laws on holding personal data may be less stringent.
The information we collect includes name, address, and telephone number, information about the form of identification used to send or receive a transaction (required by law in some instances and used by Western Union to prevent fraud), transaction activity, and your computer’s internet address. If you do not provide the required information, Western Union may be unable to provide you with the requested services.
USE OF INFORMATION
At Western Union, we use the information we obtain about our customers for the following activities:
We, our service providers and other third parties may us technologies such as cookies, pixels and web beacons to collect information such as browser type, operating systems, network information, time spent on the website or app, pages visited, language preferences, and your relationship with us. We use this information for a variety of purposes, including but not limited to, those identified below:
INFORMATION WE DISCLOSE
Subject to your consent or as otherwise permitted by law, we may disclose the Information we collect in the paragraphs titled, "INFORMATION WE COLLECT" and "COOKIES & INTERNET TECHNOLOGY" to our Affiliates and to unaffiliated third parties as described below for any of the purposes described in the statement, including those described in the paragraph entitled “USE OF INFORMATION”.
We may disclose Information with the following Western Union Affiliates to effect, administer and complete transactions or deliver products or services including, but not limited to:
We may disclose Information about current and former customers to perform marketing, business analysis and advertising services to companies with whom we have contractual or joint marketing arrangements upon notice that you have provided unambiguous consent (opt-in) for the use of Information for these purposes.
CONFIDENTIALITY AND SECURITY
We endeavor to maintain physical, technical and procedural safeguards that comply with applicable government laws and regulations to guard your Information. We also endeavor to restrict Information access to our employees, agents and representatives that need to know it. Despite our efforts, and as you probably know, third parties may unlawfully intercept or access transmissions sent to us or may wrongly instruct you to disclose Information to them while posing as Western Union.
Where you have provided us with your consent to use, store or disclose your Information you have the right to withdrawn your consent at any time by using the contact details below. If you do withdraw your consent, we will cease using that Information unless we are required to continue to do so by law.
Western Union maintains your choice and transaction history based on our record retention policies. If you do not perform another transaction within the retention time period, your Information, as well as your choice will be removed.
ACCURACY OF INFORMATION
You may request (by contacting us in the manner set out below) details of the Information we hold and request us to correct or erase any erroneous or out-of-date Information. We reserve the right to independently verify claims made. To protect your privacy, we also will take reasonable steps to verify your identity before making providing details or corrections. Where permitted by law, we reserve the right to assess a service charge for providing you any information in connection with your request.
EXTERNAL WEB SITES
Western Union's Web site may be linked to or from third party Web sites. Western Union is not responsible for the content or privacy practices employed by Web sites that are linked to or from our Web site.
Western Union reserves the right to modify this Privacy Statement. Updated Privacy Statements will be posted at this Web site when amendments occur. We urge you to review this Privacy Statement when you visit to obtain the most current statement. You may change your choices at any time.
If you have any questions or queries, please contact us by india.westernunion.com.
We also accept questions by regular mail and by telephone at the locations identified below:
Western Union Privacy Office
P.O. Box 6992
Greenwood Village, CO 80155-6992
BY TELEPHONE: 1 800 102 7111
+91 73 147 87211 (outside country)