Western Union Powers Digital International Money Transfers for Wing Money Mobile App Customers

Regional News By Karen Santos April 29, 2019

PHNOM PENH, CAMBODIA, APRIL 29, 2019— Digital international money transfers have been introduced for the first time for more than one million Wing Money App customers in Cambodia, thanks to a collaboration between Western Union, a leader in cross-border, cross-currency money movement and Wing (Cambodia) Limited Specialised Bank, a leading mobile banking services provider.

With a few clicks, Wing Money App customers — whether they are international or domestic expatriates or workers — can now send Western Union® money transfers to family and loved ones, 24/7, to more than 200 countries and territories. They can choose to fund the transaction by topping up the wallet in cash at Wing locations or by pulling funds from their bank accounts in case its available on Wing Wallet.

“Western Union’s platform enables us to power cross-border money movement solutions on a global scale. With our deep financial services expertise and technology to connect the digital and physical worlds of money, we are empowering consumers with solutions that meet their financial needs with speed and ease,” said Sohini Rajola, Western Union Global Money Transfer Regional Vice President, South Asia and Indo-China.

“We recognize that remittances are an important source of income both for families living in Cambodia and for migrants and foreign workers’ families living abroad. We are excited to expand our collaboration with Wing now to offer customers digital money transfer options to move money the way they want, and play a critical role in their lives and in the global economy,” Rajola said.

Last year, Wing and Western Union announced a collaboration that enabled customers in Cambodia to receive money at 50 Wing locations across the country. This year, the service was rolled out to approximately 1,000 Wing locations.

“Today, with the activation of Western Union service on our mobile app, we are delighted to take our collaboration to the next level, enabling migrants and foreign workers to conveniently transfer money to their families and loved ones back home with just a few clicks,” said Jojo Malolos, Wing Chief Executive Officer, “Our commitment to customers is unwavering, and we won’t stop here. We plan to continue to rollout and further extend our capabilities to provide convenient experiences for customers.”

In addition to money transfer services, customers can also use the Wing Money App to pay bills, top up phone or shop online.


In line with National Bank of Cambodia regulations, prior to the first use of the online service, customers are required to register online or on the app, then verify in-person at one of 1,000 Wing locations, easily identifiable by the Western Union signage indicating service availability. Acceptable ID’s include valid national ID card or passport.

After verification, customers will receive a notification confirming account activation. Once the account is active customers can conveniently send Western Union money transfers anytime, with a few clicks, from their mobile phone.

In addition to the convenience and reliability of sending money any time, the app (available for iOS and Android users) displays current exchange rates and fees, lists past and pending transactions, tracks money transfers online and provides round-the-clock customer service.

Customers can learn more on wingmoney.com or the app, at any of the 1000 Wing locations, or by calling the local line 012 999 or international line +855 23 999 989, or writing to Care.center@wingmoney.com.

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About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of September 30, 2018, our network included over 550,000 retail agent locations offering Western Union, Vigo or Orlandi Valuta branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, our fastest growing channel in 2017, is available in more than 50 countries and territories to move money around the world. In 2017, we moved over $300 billion in principal in nearly 130 currencies and processed 32 transactions every second across all our services. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.

About Wing (Cambodia) Limited Specialised Bank

Wing (Cambodia) Limited Specialised Bank is Cambodia’s leading mobile banking services provider with the commitment of providing financial inclusion via mobile banking services to the unbanked and under-banked. Wing is also one of the few specialized banks in the world.

Wing has provided ways for Cambodians to send and receive money anytime, anywhere with the use of a mobile phone. Wing’s innovative products and services have also allowed every Cambodian access to financial services such as local money transfer, phone top up, bill payment, and online payment. As such, Wing remains the leading mobile money and electronic payment service provider in Cambodia with 100% district coverage via our Wing Cash Xpresses nationwide. Expand our footprint to un-banked segment through their retail network covering all provinces and township of Cambodia. the potential network expansion can reach 3,000 loc from current 400+ loc.