Now you can send and receive money transfers in South Korea via retail and digital channels of Korea Investment & Securities (Korea I&S).
If you are a Korea I&S account holder, you can send Western Union money transfers via truefriend.com or the company’s mobile app (available for Android and iOS), or send and receive at more than 88 Korea I&S locations across the nation. Money transfers sent via Korea I&S digital or retail channels can be paid out into bank accounts of your loved ones in select countries[i] or at more than 550,000 retail locations in more than 200 countries and territories.
The digital service capability will be operational in the coming months to enable Korea I&S account holders to receive money transfers via web and app.
- To send and receive money at locations, you can walk into more than 88 Korea I&S locations and process your money transfers. Senders can fund their transfers from their accounts, and South Korean receivers can direct their money transfers into their accounts.
- To send money via a mobile app, you can fund your money transfers through your Korea I&S account.
In line with Korea’s local laws and regulations, before the first use of the service, you can visit any Korea I&S location to open an account and for verification, or you can register on the mobile app and opt for electronic verification. Acceptable IDs include, among other options, a valid resident registration ID or a driver’s license.
Once the account is verified and active, you can conveniently send and receive Western Union money transfers at either Korea I&S locations, or send via their mobile app anytime—with a few clicks.
You can learn more by calling the CS Center Local Line 1544-5000 or CS Center Overseas +82-2-2090-4000 or by visiting www.truefriend.com for support.
[i] Australia, Austria, Brazil, Canada, China, Denmark, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Russia, Sweden, Thailand, United Kingdom, United States, Vietnam.