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Western Union Is All in on Its Chatbot

Technology allows us to live increasingly borderless lives. As a result, our customers expect us to utilize this technology to give them more options to move money easily. Western Union’s Chief Customer Officer, Stanley Yung, talks about ways that we continue to innovate to give our customers the experience they deserve. Chatbots are the most accessible way to leverage artificial intelligence (AI), and Western Union is one of many brands showing how to create powerful, engaging human-to-AI experiences, transforming ...

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5 Things You Can Save Money on Regularly

Katie Kuchta is a writer, yoga and wellness guru, and self-proclaimed foodie. Aspiring to have the means to travel more is where her money saving tips and minimalistic lifestyle come in handy. In her spare time she can often be found cooking in the kitchen or on the hunt for the best tacos in Texas, follow her on Instagram. We’ve teamed up with her to share her tips on how to save and make your dollar stretch! It seems ...

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Colombian Empanadas for Mother’s Day with Fatgirl Hedonist

Cari is a mother and food blogger behind the blog Fatgirl Hedonist. We teamed up with her for Mother’s Day this year to share one of her mother’s favorite recipes!  Mother’s day in my home has always been a combination of celebrating the amazing women that made my life possible and celebrating our rich culture. My mother (or Fat Mamá Hedonist as I like to refer to her) is originally from Colombia and my grandmother still lives ...

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Western Union + Dear Alyne: 5 Tips to Eat Vegetarian (or Vegan) Abroad

Dear Alyne is a World Citizen and has been to 72 countries around over the Globe. She is a WU customer and guest blogger who we’ve teamed up with. Follow along with her adventures, here: https://www.instagram.com/dearalyne/    (Photo Credit: Alyne Tamir at Peleton in Bali) Being vegetarian or vegan can be a struggle, and on the road? It’s even harder! In many countries, people don’t even know what vegetarians are, and you’ll be offered ...

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Reasons why you should Travel

By Juan Alvarado, Western Union employee If you’ve read our blog, you know that traveling is important to us. We have insights on where to go in Asia, Central America and many other destinations, but maybe you are not a traveler, perhaps you don’t know what the fuss is about! If that is the case, then this article is for you! Here are the main reasons why I have traveled abroad. Hopefully this article can get you to ...

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Top 10 things to see in Costa Rica

By Catherine Belandres, Western Union employee Most of us study or work hard all year round. You deserve a treat for all your hard work! It’s time for you to relax and enjoy vacation paradise! Go to a country that makes you experience nature at its finest. It’s time for you to break busy city life. Time for you to go to the land of good life and serenity, the land of Costa Rica!  Here are the top 10 ...

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Career Development for Women in Compliance

By: Jacqueline Molnar, Chief Compliance Officer Western Union’s Women@WU program has a mandate “to create an action plan to promote women’s success at WU, through recruiting, mentoring, promoting, and measuring progress, while fostering a culture of greater inclusiveness.” That’s how our President and CEO Hikmet Ersek described our change program in his recent comments on International Women’s Day. One of the steps that we’re taking is the Women@WU Women in Leadership Intern program, ...

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Mobile Wallet Gains: Prominence for Remittances

Western Union provides fast and convenient digital capabilities, including the ability to send money transfers into billions of accounts. Becoming a digital leader in the industry requires innovation, listening intently to customers, and knowledge of the latest trends and technology. The money transfer digital space has seen the growth of mobile wallets, expected to hit high double-digit growth in 2020, according to GSMA’s State of the Industry Report. In 2016 alone, there were over 174 million active mobile money accounts in the ...

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Core Values and Relentless Risk Management

Key Fundamentals at Work at Western Union Transforming a global money transfer business with a physical presence in more than 200 countries and territories into a digital leader in the industry requires leadership and management discipline. It requires fusing the old and the new to maintain an equilibrium with customers who live between a digital and physical world. Western Union Global Money Transfer President, Odilon Almeida, oversees the company’s worldwide person-to-person money transfer business. Almeida leads the company’s omni-channel ...

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10 Affectionate Terms from Around the Globe

When Dr. Gary Chapman first published The 5 Love Languages: The Secret to Love That Lasts in 1992 he had no idea he was about to strike a national cord that would keep him on best-selling lists for the next two-plus decades. Dr. Chapman argued that everyone communicates with a primary love language — a way in which they give and receive love with partners. The five languages? Quality time, gifts, acts of service, physical touch, and words of affirmation. Of those five, ...

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