WU^® MOBILE APP

Does Western Union Burkina Faso have a mobile app?

Yes, and it's available for iOS and Android.

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What services can I access with the mobile app in Burkina Faso?

With Western Union® app you can:

• Send money: Verified users can proceed to mobile money transfers using their online log in details. If you are a new user, you can register directly on the app or at wu.com.
• Calculate fees and rates: Get up-to-date exchange rates and compare fees* for Western Union® services.
• Track a transfer: Find out the status of your transfers wit Western Union® tracking app feature
• Find an agent location: Get the locations for thousands of Western Union’s agents around the globe.

* Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

Does it cost anything to use the mobile app in Burkina Faso?

There’s no fee to download the app or to access the app from your mobile phone. But mobile phone data access and calling charges will apply. Please contact your mobile phone network provider for details.

How do I get the mobile app in Burkina Faso?

You can download Western Union® mobile app from the App Store for iOS devices and Google Play for Android devices.

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What do I need to do to be able to send money using the mobile app?

Customers that have been already verified can use their existing log in details to send money with the Western Union® mobile app.

If you are a new customer, you can register directly on the app in just a few minutes. You will need to verify your phone number and you will need to present one of the following types of IDs at an Orabank location:

• Valid passport (for non-Burkina Faso residents)
• Government-issued ID (for Burkina Faso residents)

Learn more about sending money online.

How do I get a log in to access My Profile in the mobile app?

Simply use your existing online log in. New customers can register directly on the app or register for free online on wu.com.

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Find out more about the Western Union® app, or if you have questions that are not answered here, please contact us or read our FAQ.