Send Money In Person Service Notes


Availability of Service depends on selected Service conditions including amount sent, destination country, currency availability, regulatory issues, identification requirements and location hours. Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination, country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For To a Bank transfers, bank participation and bank hours of operation, including local and bank holidays, and bank rules concerning availability of funds (collectively, "Restrictions"). To a Bank transfers will generally be credited to qualifying bank accounts at destination banks within five banking days after the money is sent, subject to Restrictions. Transactions: (i) that exceed certain amounts; (ii) to certain destinations; (iii) that implicate certain regulatory issues; or (iv) sent through delayed options may take longer, be subject to dollar limits or be subject to additional Restrictions. Additional restrictions may apply. See Send form for details.

Service Availability

  • In Minutes is available for payout in over 200 countries and territories worldwide
  • To a Mobile Phone is available for sends to the Philippines to customers using Globe G-Cash or Smart as their mobile operator.
  • Home Delivery: Prepaid Card is only available for transfers sent within the continental U.S. except to Arizona, P.O. Boxes, correctional facilities and U.S. military bases. Maximum send limit $500/day/card account.

    Money is delivered to receiver's home or work via FedEx and arrives on a Western Union® MoneyWiseTM Visa Prepaid Card* the next business day. Subject to FedEx Express delivery schedule.

    Transfers sent Mon-Thurs by 9:30 p.m. CT to qualifying major metropolitan areas in the continential US will be delivered the next day. Transfers sent on Fridays by 9:30 p.m. CT to major metropolitan areas in the continential US will be delivered on Mondays. Transfers sent on Sat or Sun by 9:30 p.m. CT to qualifying major metropolitan areas in the continential US will be delivered on Tuesdays. All deliveries are subject to FedEx Express Terms and Conditions and Service Guide; other transfers will be delayed. Send Form for details and Restrictions.

    * The Western Union® MoneyWiseTM Visa Prepaid Card is issued by MetaBankTM pursuant to a license from Visa U.S.A. Inc. Metabank, Member FDIC.
  • See chart below for Next Day and To a Bank payout availability
Payout Regions Next Day Payout Availability To a Bank Account Payout Availability
United States Nationwide Nationwide
Mexico Nationwide Nationwide
Latin America Nationwide for Guatemala, Honduras,
El Salvador, Nicaragua, Costa Rica,
Cuba, Dominican Republic, Peru,
Columbia, Ecuador
Available for sending to Panama,
Venezuela, Argentina, Uruguay,
Bolivia, Paraguay, Chile, and Brazil
from select US markets*
Brazil - Nationwide
Canada Available Nationwide July 1, 2008 Not available
Asia Pacific Not available Available for sending to the
Philippines from select
U.S. markets*
Africa Not available Not available
Caribbean Available for sending to
Jamaica, Trinidad and Guyana
in select U.S. markets*
Not available
Europe Available to select countries from
select U.S. markets*
Available for sending to
Poland in select
U.S. markets*
Middle East Not available Not available
South Asia and Pakistan Not available Not available


* Information on where the service is available can be found at a participating Western Union® Agent location or by calling our Customer Service Center at 1-800-325-6000.