Report to Authorities


Awareness and education are the best tools we have in the fight against fraud. Reporting fraud can lead to more awareness and better education.

We encourage you to contact local law enforcement authorities if you believe you were a victim of fraud. We suggest you contact your State or Territory Department of Consumer Affairs or other consumer protection groups if you’re uncertain or suspicious of a telephone call, mail or email solicitation.

Australian Cybercrime Online Reporting Network (ACORN) is a national policing initiative of the Commonwealth, State and Territory governments, is another good place to go for Internet fraud issues. 

Reporting fraud is critical: It helps us eduacte other consumers and can give authorities information about the latest scams in the marketplace.

We work frequently with police organisations around the world but it’s important to note that our role is not law enforcement and there are inherit dangers in trying to catch criminals, to both our Agents and customers. Because of this, and the fact that receivers can pick up funds anytime, from a broad number of locations, we cooperate with law enforcement agencies to help in the investigation and prosecution of people who take advantage of our services to commit fraud.

Think you've been scammed?


Report it. You can help us and, in the process, help others from getting scammed in the future.

Call our Fraud Hotline at
1800 023 324

Forward suspicious emails to

File a fraud complaint

Report to Authorities


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