WU Mobile App - Australia

Frequently Asked Questions

Does Western Union Australia have a mobile app?

What services can I access with the Australian mobile app?

Does it cost anything to use the Australian mobile app?

How do I get the mobile app in Australia?

Can I send money using the mobile app?

What do I need to do to be able to send money using the mobile app?

How do I get a login to access My Profile in the mobile app?

 

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Does Western Union Australia have a mobile app?

Yes, and its available for iOS and Android mobile devices in Australia.

 

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What services can I access with the Australian mobile app?

Use our mobile app to:

  • Send money: Existing customers can send money using their online login details. New customers can register directly on the app or online.
  • Estimate prices: Get up-to-date exchange rates and compare fees for Western Union services.
  • Track a transfer: Get the current status of your transaction.
  • Find an agent: Get maps and directions to thousands of participating agent locations

 

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Does it cost anything to use the Australian mobile app?

There’s no fee to download the app or to access the app from your mobile phone. However, normal mobile phone data access and calling charges will apply. Please contact your mobile phone network provider for details.

Please note that Western Union money transfer fees will apply if you send money using the mobile app.

 

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How do I get the mobile app in Australia?

You can download the app from the App Store and from Google Play for iOS and Android devices.

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Can I send money using the mobile app?

Yes. Existing online customers can use their login details to send money with the app.

New customers can register directly on the app for free. This will include an identification verification before you can send money using the app.

 

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What do I need to do to be able to send money using the mobile app?

If you are existing online customer, you can use your existing login details to access your profile on the mobile app.

New customers can register on the app in just a few minutes. You will need to verify your email address for security and you will need at least one of the following types of Australian government-issued identification:

  • Driver Licence
  • Medicare Card
  • Passport

Learn more about sending money online.

 

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How do I get a login to access My Profile in the mobile app?

Simply use your existing online login. New customers can register directly on the app or register for free online first.

 

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Find out more about the Western Union app, or if you have questions that are not answered here, please contact us.