Get more in your mobile wallet with Western Union and GCash
From May 25 to June 24 2018, you can get up to a ₱100 cashback* the first time you receive a minimum amount of ₱500 from Western Union in your GCash wallet.
GCash app user
Who is an “existing” GCash app user?
A registered GCash app user for at least 3 months (or 90 calendar days) upon doing the first promo transaction.
Who is a “new” GCash app user?
A registered GCash app user in less than 3 months (or 90 calendar days) upon doing the first promo transaction.
Download the GCash app now.
Here’s what you need to know about the promotion
How do I receive money from Western Union through the GCash app?
Using the GCash app, simply go to "Cash In" and choose Western Union, then enter the amount to be received and the Money Transfer Control Number (MTCN). You can also go here for more details.
Who is eligible to join the cashback promo?
This promotion is open to all existing and new GCash app users whose details have been verified.
Are there individuals who are not eligible to join the promotion?
The following individuals are not eligible to join the promotion: Employees, affiliates, subsidiary companies and representatives of GCash and Western Union. Partner agents of GCash and Western Union including their affiliates and subsidiary companies. Any person or entity professionally connected with the promotion; and any person prohibited from participating in the Promotion under any statute, law, regulation, ordinance, rule, directive, guideline, policy, requirement, or other governmental restriction or any similar form of decision, or determination by, or any interpretation or administration of any of the foregoing by the Philippines or any instrumentality thereof. Domestic users may not send remittance transactions to themselves to avail of this promo. Users who engage in this or any form or promo abuse will be barred from future promotional activities.
How can I get the cashback?
To qualify, you just need to receive a minimum of ₱500 in your GCash wallet from Western Union within May 25 to June 24 2018. The ₱50/₱100 cashback will be in your GCash wallet within 3-5 working days after the money transfer has been validated by GCash.
Is there a limit to the cashback?
Each GCash app user can only get 1 cashback rebate within the promo period, regardless of the number of times they receive money from Western Union.
Can I still receive money if my GCash wallet has reached its limit?
No, your mobile wallet won't be able to receive money.
My MTCN isn't being accepted. Why is this happening?
Your tracking number may be invalid, or your mobile wallet may have already reached its limit. Please check the tracking number with your sender, or make sure that you're receiving ₱100,000 or less within a month.
I sent an inquiry to Western Union. How soon before I can get a reply?
For general inquiries, you can expect a response from us within 24 hours.
If your concern is about tracking your money transfer, you can expect a response within 2 business days.
*Terms and conditions apply. Domestic users may not send remittance transactions to themselves to avail of this promo. Users who engage in this or any form of promo abuse will be barred from future promotional activities. GCash has the right to withhold cashback crediting for suspicious or fraudulent transactions.
GCash, in its sole discretion, reserves the right to refuse the awarding of rewards for suspicion of abuse or fraud. For other GCash-related concerns, you may reach our customer support at m.me/gcashcare
Per DTI-FTEB Permit No. 11631 Series of 2018. Terms and Conditions apply