The app that also lets you pay in cash.

Skip the forms and the long lines via the Western Union® app. Stage your transaction in the app, visit your nearest location and use the ‘fast lane’ to send the money and pay the corresponding fees. App users also get to enjoy lower transfer fees* starting from RM 0.99.

                         Send Amount

Transfer Fee*

MYR 1 - 1,000 RM 0.99
MYR 1,001 & above RM 5.00


Staging a transaction is easy.


Step 1.


or Sign up

Login into the app or
register if you’re a
first-time user.


Step 2.


Start a

Start your transfer by
choosing country of
recipient and
amount to send.


Step 3.


Pay at an
Agent Location

To pay, visit your
nearest Agent location.
Use the Fast Lane to
skip the queue.


Step 4.


Track your

Once transaction is
complete, you may
track your transfer in
the app.



1) What is the name of the App and where can I download it?

You can download the Western Union® app for free from Google Play and Apple Store.

2) What are the features of the Western Union® app?

With the Western Union® app, stage your transfers online and pay cash at the store. You can also find Agent locations in your area and track your transfers.

3) Do I need to register to use the app?

Yes. You will need to do a one-time registration to use the App. For succeeding logins, just enter your registered email and password.

4) Will I be able to use it if I’m outside Malaysia?

No, the App is only available for use within Malaysia.


Our new app gives you all the options. As well as paying with a credit card or by bank transfer, you can also start your transfer in the app then pay in cash in the store.



Get our new WU mobile app. It’s fast and free to download.

Get it for AndroidTM Google Play App and iOS iOS App