Anyone who needs to send or receive money quickly. This often includes people who are supporting friends or relatives living in a foreign country, travelers, and business people who need to make fast international remittances.
Western Union agent locations are independent businesses that provide money transfer service to their customers on behalf of Western Union.
Western Union agent locations offer the ability to send money using cash worldwide.
1. Initiate the money transfer by staging it on the Western Union app, then visit an agent location nearby to pay and complete the transfer.
2. Visit an agent location directly to start and finish the transfer in person.
Sending money with the Western Union money transfer service from an agent location does not require credit cards, debit cards, bank accounts, or memberships. You will need to show valid identification.
You can usually send any amount you wish. However, for certain amounts and transfers, you may be subject to certain security compliance requirements and may have to provide additional information or documentation.
Generally, we pay your money transfer in cash but in some cases, pay out may be made in the form of a money transfer cheque, a combination of cash and cheque, and in some locations, directly to your bank account. Learn more about depositing directly to a bank account. Other restrictions may apply.
Any time after the money transfer has been sent, you can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt to verify if the money transfer has been paid.
You can check your transfer status online. All you need is the sender's name and the tracking number (MTCN) printed on the sender's receipt to determine if the money is available for pick up.
You may pick up your money transfer at any agent location. You will need to provide the following information either via the Western Union app or in person at the agent location:
- Amount expected
- Sender's name
- City and country being sent from
Acceptable documentary evidence of identity is also required.
Some restrictions may apply.
Primary identification verifying the full name (birth certificate, etc.) and one form of non-primary identification verifying the current or permanent address (e.g. utility bill, a letter from a hostel manager confirming temporary residence).
Each Western Union agent location determines its own hours of operation, and most maintain extended hours, or even stay open around the clock.
Find a nearby agent location online or look for Western Union in your local telephone directory.