Welcome to My WU, Western Union Gold Card Program is now My WU

Western Union has replaced the Gold Card program with My WU.  Enjoy all the same benefits of the Western Union Gold Card, now My WU.  There’s no need for you to do anything – we’ve already converted your account to My WU and your Gold Card is still valid. 

Lost or Forgot your Gold Card?  My WU now allows access your My WU profile at Agent locations with your phone number! 

See below for some our most frequently asked questions.

 What is My WU?

The My WU® program gives Western Union customers the convenience of sending and resending.  As a sender, your information is tied to your My WU number and/or phone number and each person you send to is stored for easy resends.  Additional identification to your My WU card may be required.

The My WU is completely free to use, with no registration or annual fees.


How do I sign up for My WU?

To sign up for My WU, you will need to register at an Agent location.  The associate will create a My WU number for you that you can use at Agent locations.


Can I sign up for My WU at a Western Union online?

At this time, you can only sign up for My WU at an Agent location.


I’m a Gold Card holder, is My WU different?

Today, My WU has replaced Gold Card. With My WU, you can use your My WU number or phone number to resend—making sending money quicker for your next transfer.


What are the benefits of being a My WU member?

  • You'll enjoy fast and easy transactions at Agent locations, often with no forms to fill out, when you use your My WU number.
  • Be entered for My WU specific promotions and sweepstakes.
  • Where applicable, earn discounts on your transfer fees*

How do I update my My WU information?

Visit your nearest Western Union Agent location where an associate can help you update your My WU personal information.