Consumer Protection

    Smart People Fall for Scams Every Day.

    Con artists use good people like you, and good money transfer companies like Western Union, to steal money. The best defense is awareness and education—so you can spot the warning signs. There’s a lot of information on this site to help you help yourself, help others, and help us. Together, we can fight fraud.

    Common scams

    Fraud comes in many shapes and sizes. Learn more so you can protect yourself.

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    Wire transfer never-evers

    Eight things you shouldn’t do when wiring money.

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    Questions answered

    Our consumer protection team answers common questions about fraud.

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    Be on guard

    Learn more about what we do to help protect you from getting scammed.

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    "Don't Fall Victim" brochures

    Download brochures for tips and information about protecting yourself from fraud.

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    Think you've been scammed?

    Report it. You can help us and, in the process, help others from getting scammed in the future.

    Call our Fraud Hotline at
    800-448-1492

    Forward suspicious emails to spoof@westernunion.com

    Report to Authorities

    Stay Informed

    Follow our alerts and updates on:

    WU Facebook

    @WUStopFraud