Knowledge Centre

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Knowledge can protect you

You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud. In this section, you’ll find informative tips and other useful material to stay informed and help reduce your chances of falling victim to scammers.


Wire transfer never-evers
Lower your chances of falling victim
to fraud by checking out these eight
things you should never do when
using a money transfer service.

 

  1. Never send money to people you haven't met in-person.
  2. Never send money to pay for taxes or fees on lottery or prize winnings.
  3. Never use a test question as an additional security measure to protect your transaction.
  4. Never provide your banking information to people or businesses you don’t know.
  5. Never send money in advance to obtain a loan or credit card.
  6. Never send money for an emergency situation without verifying that it’s a real emergency.
  7. Never send funds from a cheque in your account until it officially clears—which can take weeks.
  8. Never send a money transfer for online purchases.

Learn more about different scam types

Brochures

Send-form warning

    Read the fraud warnings and tips on the forms you fill out when you’re sending money using our service. [Download a PDF.]

Think you've been scammed?

Report it. You can help us and, in the process, help others from getting scammed in the future.

Call our Fraud Hotline at
0800 026 0309

Forward suspicious emails to spoof@westernunion.com

Report to Authorities

Stay Informed

Follow our alerts and updates on:

WU Facebook

@WUStopFraud