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Frequently Asked Questions
Western Union® Quick Collect® Service
1. How can I send a Quick Collect payment?
Our Quick Collect service allows you to send payments directly to participating billers in the United States using your credit or debit card (Visa® and MasterCard® only).
Quick Collect payments can be sent online or at an Agent location.
2. How do I know if my biller has received the payment?
You will receive a Money Transfer Control Number (MTCN) on your receipt as confirmation that the payment was sent to your biller.
3. How do I know if a company accepts a Quick Collect payment?
Contact a company directly to find out if they accept Quick Collect payments.
4. How much does it cost to send a Quick Collect payment
Service fees vary depending on how you choose to send your payment.
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At an Agent location -- approximately $12.95 (prices may vary). |
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Online - prices may vary. |
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By phone - prices may vary. |
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5. How much can I send using Quick Collect?
At any of our Agent locations:
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Payments up to $5,000 are accepted. |
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Online and by phone:
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The transaction limit ranges from $300 or $2,500. |
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Limits on the number of times you may send a transaction exist. |
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