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Frequently Asked Questions
 Western Union Convenience Pay® Service

 1. How do I use the Convenience PaySM service?

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Some payments may be made by check or money order, depending on the biller. |

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Fees and posting times vary by biller. The Agent clerk will provide you with details associated with your particular biller. |

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In some cases you may need to complete a Convenience Pay Send Receipt Form |

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Once the transaction is complete, you will receive a transaction receipt. |
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 2. What kind of bill payments can I send using the Convenience Pay service?

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Gas, cable, phone, electric, water, cellular and more. |

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Billers may vary by Agent location. |

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Ask the Agent Clerk for details. |
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 3. How much does it cost to send a bill payment using the Convenience Pay service?

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Service fees may range from $0.00 to $3.00 per each bill statement transaction. |

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The Agent clerk will provide you details associated with your particular biller. |
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 If you have questions that are not answered here, please contact us by email, mail or phone.

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