|
|
 |
|
Western Union® Payment Services
Electronic Features At-a-Glance
Tailor a payment solution that’s just right for your organization and user friendly for consumers. You choose payment platforms and payment types. And you set the business rules.
Bill payment platforms
Western Union has unmanned solutions and tools for your customer service representatives — all automate how you receive bill payments from consumers.
|
 | |
Interactive voice response (IVR) |
|
We offer you flexible options that let you view payment details regardless of how the consumer sent a payment – IVR, Web, or through your call center. Our IVR and Internet services integrate easily with yours.
If you’re with a mortgage company, we also offer:
Bill payment methods
Our technology makes it possible for you to accept payments using:
Our services come with:
|
| |
A menu of business rules - you define consumer eligibility and bill payment options. |
| |
Real-time authorizations for credit and debit card payments. |
|
Dedicated account support
We dedicate support for your account, including:
Professional production support
|
| |
Hosting at co-production, load-balanced data centers. |
| |
Monitoring tools scan systems 24 x 7 for technical issues. |
| |
Scalable architecture helps ensure adequate capacity. |
| |
Western Union manages maintenance and upgrades. |
| |
24x7 customer service technical support. |
|
Posting. Notification. Reports.
When you sign up with Western Union Payment Services, we supply you with robust posting and reporting options. These make posting and funding easy to manage.
Posting and notification
|
| |
Real-time payments notes posting |
| |
Email notification of consumer bill payment |
|
Reports
|
| |
Detailed transaction reports |
| |
NSF and returns notification |
|
Learn more
Contact us to to learn more about how Western Union can help your business.
|
|
|